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All commissioned art work must be secured by way of a deposit. If a customer decides to cancel the
commission after a deposit has been paid, the deposit is refundable providing no work has begun on
the commission. Once work has begun the deposit is non refundable.
All artwork must be paid for in full prior to dispatch. There is no option for payment on receipt. Once the
artwork has been approved and payment received, the commission is complete.
The cost for a photo shoot is included in the price for oil paintings only, however, for journeys over 50
miles a small charge is applicable to cover travel cost.
Art work bought from the gallery must be paid for in full prior to dispatch. If on receipt a customer is not
happy with the art work, a full refund will be paid providing the art work is returned within 14 working
days in the original condition. If a customer wishes to view the original art work in advance before
purchase, studio visits are welcome by appointment.
The artist, Claire Eastgate, is in no way responsible for artwork that has been damaged, lost or stolen
during transit unless the artwork has been fully insured by the customer. The prices quoted for postage
and packing of the artwork does not include the full insurance of the value, this option is extra (please
ask or details). If in the unlikely event that the artwork is lost, stolen or damaged beyond repair , and the
full compensation is claimed, the artist will repeat the commission for the same agreed price of the
artwork.
If you have any further questions regarding terms & conditions please contact the artist direct at:
mail@ceastgate.com or Tel 01694 771524
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