All commissioned art work must be secured by way of  a down payment (50%). If a customer decides to cancel the commission after the down payment has been paid, it is is refundable providing no work has begun on the commission. Once work has begun the down payment is non refundable.

All artwork must be paid for in full prior to dispatch. There is no option for payment on receipt. Once the artwork has been approved and payment received, the commission is complete.

For journeys over 50 miles a small charge is applicable to cover travel cost. Art work bought from the gallery must be paid for in full prior to dispatch. If on receipt a customer is not happy with the art work, a full refund will be paid providing the art work is returned within 14 working days in the original condition. If a customer wishes to view the original art work in advance before purchase, studio visits are welcome by appointment. 

All artwork is insured for loss, theft and damage during transit only.

If you have any further questions regarding terms & conditions please contact Claire Eastgate here.